Working With Us
Start with the challenge. Agree the work.
We begin by understanding what is happening in your business. If we can help, we prepare a proposal setting out the work, responsibilities, timing and investment.

How a partnership starts
Step 1
A conversation
We discuss what is happening in your business, identify where support could help, and agree whether a scoped proposal is the right next step.
Step 2
A scoped proposal
The proposal confirms the deliverables, responsibilities, timing, fees and support terms. Nothing is assumed in advance.
Step 3
The work
The agreed work follows our five steps: diagnose, design, implement, embed and measure, scoped to what your business needs.
Want to see what the five steps involve? How an engagement runs
Possible starting points
A focused diagnostic engagement
A professional look at how the business works today, with the need prioritised.
Design and build work
Designing and building the agreed structures, standards, experiences or tools.
Implementation and capability transfer
Introducing the solution and equipping your leaders and teams to run it.
Ongoing review and support
Where agreed, reviewing the evidence and refining the work over time.
Talent Passport configuration and launch
Configuring a customised journey, piloting it and launching it.
What shapes the investment
Scope and complexity
How much of the business the work covers, and how connected the parts are.
Who is involved
The teams, entities, locations or audiences the work serves.
Customisation and content
How much has to be designed and written specifically for you.
Duration and support
The length of the engagement and the implementation support required.
Product access
Product access and licence requirements, where Talent Passport applies.
What your proposal confirms
- Agreed priorities and deliverables.
- What CultureCatalyst and your team each provide.
- Timing and review points.
- Fees and payment arrangements.
- Implementation and support scope.
- Product access or licensing, where relevant.
Two kinds of diagnostic
The website diagnostic
A short, self-reported snapshot based on your own answers. It is directional, and a good way to start thinking about where you are.
A scoped diagnostic engagement
Deeper. We look closely at how your business works, with your people and your documents, and the proposal confirms what that involves.
Start with a conversation.
Tell us what is getting in the way. We will tell you honestly whether and how we can help.