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The person everyone relies on may be showing you what your organisation is missing.

They explain the policy, know which team owns the problem and help every new joiner find their feet. When a business depends on one person to make everyday work understandable, something is worth looking at. The post explains why CultureCatalyst exists, and includes the company profile covering our services, solutions and approach.

The question to take into your next leadership conversation
“If our most knowledgeable person were away for two weeks, what would become difficult?”

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